Tree Carver & Co. (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or contact us regarding our tree care services.
1. Information We Collect
Personal Information
When you fill out a form, request a quote, or contact us, we may collect:
Name
Email address
Phone number
Property address
Project details or service requests
Automatically Collected Information
When you visit our website, we may automatically collect:
IP address
Browser type and device information
Pages viewed and time spent on site
Date and time of visits
This information helps us improve website performance and user experience.
2. How We Use Your Information
We use the information we collect to:
Respond to inquiries and provide service estimates
Schedule and manage projects
Communicate regarding services or updates
Improve our website, marketing, and customer experience
Send occasional communications if you opt in
We do not sell, rent, or trade your personal information.
3. Cookies & Tracking Technologies
Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use our site and to improve functionality. You can disable cookies through your browser settings at any time.
4. How We Protect Your Information
We implement reasonable administrative and technical safeguards to protect your personal information. While we take security seriously, no internet transmission can be guaranteed to be completely secure.
5. Third-Party Services
We may use trusted third-party providers to help operate our business, including:
Website hosting platforms
Email and communication tools
Analytics and marketing services
These providers only access information necessary to perform their services.
6. Your Privacy Rights
You may request to:
Access the personal information we hold about you
Correct or update your information
Request deletion of your data
To submit a request, contact us using the information below.
7. Children’s Privacy
Our services are intended for adults and property owners. We do not knowingly collect personal information from individuals under 18.
8. Updates to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.
9. SMS Messaging & Mobile Privacy
By providing your phone number through our website, forms, or direct communication, you consent to receive SMS text messages from Tree Carver & Co. related to:
Appointment scheduling and reminders
Service updates
Project communication
Customer support
Message frequency may vary. Message and data rates may apply.
You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly at [email protected].
Mobile Information Sharing
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell or share your personal information, including phone numbers, for marketing use.